Frequently Asked Questions about SecureCONNECT dialup for Spouses
Do spouses have to take the Security Test?
Yes. Spouses who receive new dialup accounts must take the Security Test.
https://security.slb.com/training/evals/ssa/
Do spouse records need to be "untainted?"
No, this is not a requirement for spouse LDAP records.
Do I have to have a strong password?
Yes. A strong password contains 8 characters and includes a mix of upper and lower-case letters, numbers, and symbols.
I forgot my LDAP password. Who can change it?
Your husband/wife (the Schlumberger employee) can. He/she is a proxy for your LDAP account. If you have trouble with this, the SSA Support desk can assist you. Send mail to ssa-support@slb.com
Can spouses view everything in SINet?
With SecureCONNECT, spouses who have dialup accounts with Schlumberger have limited access to Web sites in Schlumberger. These include:
Where do we go for help?
Send mail to SSA Support or send your request from the support request form on SSAfara.net.
My partner is a Schlumberger employee, and we live in a remote location, how can I get a dialup account?
Fill out the new account request form on SSAfara.net.
