Schlumberger
Inside SSA
About the Organization
Our Mission and Who We Are
Global Community
Get global!
Become a Member
Join the SSA!
SSA Worldwide
Meet the SSA board
Support News
Check Mail
Directory
Request A New Email Password
Edit My Profile
Request Help Updating SSA Directory Record
Services
Passwords
FAQ
Contact Support
No new email accounts will be created until after the SSA Directory has been moved to its new location. We apologize for this unforeseen delay.
Schlumberger Speaks
SLB Supports Working Spouses
Healthy Living
Health Dictionary
Take the Med-Track Physical!
All About Typhoid
Health Alert - Oct. 2005
Vaccinations

Path: Support: Services
SSAfara.Net
Dialup Eligibility for Schlumberger Spouses ID: 10695
Eligibility: Spouses in Remote Locations and a small group of SSA board members are eligibile for internal dialup accounts with Schlumberger.

"Remote Locations" is defined as geographical coefficient of 1.4 and above. Spouses eligibile for internal access are:

  • SSA Global Coordinator
  • SSA Global Web Coordinator
  • SSA Global Communications Coordinator
  • SSA Global Ex-Officio
  • SSA Regional Coordinators (6)
  • SSA Hospitality Coordinators for the largest locations (Dubai, Caracas, Houston, Jakarta, Paris)
  • SSA Houston Database Coordinator
  • SEED Volunteers (SEED approval required)
Personnel approval is not required but spouse must meet the above eligibility requirements. SpouseConnect runs monthly reporting.

See the list of Remote Locations

UPDATE CONTENT Last Updated: 29-Jun-2003

Email ID: 10316
SpouseConnect provides email accounts for the spouses of Schlumberger employees. (EmployeeType=employee)

Spouses of Schlumberger Contractors, Students or Retirees are not eligible for the services.

The SSAfara.net email service is accessible through any Internet Service Provider (ISP) using any Web browser.

Benefits of the service include; Ability to retrieve SSA mail from high-speed Internet services such as DSL or Cable modems, never a need to change spouse's email address when relocating, virus filtering on the mail server, and free Eudora 5.1 email software.

Personnel approval is not required.

Currently we are not issuing new email accounts because of the SSA Directory and SSA Email Server projects.

UPDATE CONTENT Last Updated: 22-Nov-2007

Software Downloads ID: 10706
Software available for spouses of Schlumberger employees:

Schlumberger License Agreement
Schlumberger has purchased a pool of licenses for the anti-virus protection software McAfee VirusScan for use on employees' home computers. Schlumberger grants you the right-to-use of the licensed product under the following conditions

  • that you are currently the spouse of a Schlumberger employee
  • that you install the licensed product only on a PC you own and that is used to access SSAfara.net
  • that you only connect to SSAfara.net with a PC that has up-to-date and activated anti-virus protection
  • that you uninstall the licensed product should you either no longer be the spouse of a Schlumberger employee or should the PC's ownership change
  • Schlumberger reserves the right to revoke the right-to-use of the licensed products.

    Also see the Internet Access Agreement

    UPDATE CONTENT Last Updated: 22-Jun-2006

    SpouseConnect Services ID: 10967
    SpouseConnect provides electronic communication services for the spouses of Schlumberger employees. These services include Email, SSA Directory, Web and Dialup accounts for spouses.

    All spouses of Schlumberger employees are eligible for following services:

    • Email account on SSAfara.net

    • Membership to SSAfara Web site

    • Listing in the SSA Directory

    Spouses living in remote locations are also eligible for:
    • Internet access (dialup) with Schlumberger

    • Ability to view some internal Schlumberger web sites
    What Schlumberger web sites can spouses view with a Schlumberger dialup account? :
    - SSAfara.net
    - Schlumberger IT Security
    - Schlumberger Corporate Directory
    - Schlumberger public website
    - Schlumberger Automated Benefits Link (SABL)
    - Employee Services France
    - Employee Services UK
    Spouses on the SSA Global Board have the above access and
    - OFS North & South America
    - Sugarland Classifieds
    - The Hub
    SpouseConnect manages two servers for the Schlumberger Spouses Association; a mail/directory server and a Web server. Technical support is available from ssa-support@slb.com or from the on-line web form. It is assumed that the Schlumberger employee is the first level of support for spouses who use these services. Support is generally provided via email. Please allow three days for processing new account requests.
    UPDATE CONTENT Last Updated: 2-May-2007

    Technology News for Schlumberger Spouses ID: 14063
    Technology News for Schlumberger Spouses

    This year we have undertaken several major projects to improve the technology infrastructure for spouses. We know it looks like not much is happening, since much of the progress has been happening behind the scenes with various Schlumberger entities. We’d like to give you an update on progress, since very soon you will see several major changes.

    SSA Email
    We are upgrading the SSA mail server. The new server is in place and ready to be configured by the Schlumberger Messaging Administration team. We ask for your patience with our very old and tired mail server a little while longer while the project is completed.

    SSA Web Pages
    SSA Webmaster, Melodie Beveridge, identified the new Web Content Management system which will be installed on a brand new Web server. The new server hardware is on order, and the contracts have been reviewed by a Schlumberger attorney. Melodie and her team of Web Content Editors have reviewed thousands of pages on the existing SSA website for migration to the new service. We think you will like the upcoming changes on SSAfara.net!

    GINs for Spouses – Med Track
    Spouses and children of high mobility Schlumberger employees are eligible for periodic health assessments, called Med Track. These assessments are managed by International SOS (Paris, France), and are highly recommended for the spouses and children of Schlumberger employees embarking on an overseas assignment. Today, spouses who undertake a Med Track exam share a medical record with their employee partner, because only employees have a GIN. A GIN is a unique number assigned to employees in the Corporate Directory, which is what International SOS uses to organize the medical records. We have been working this year with International SOS and various technical entities in Schlumberger to implement GIN Numbers for spouses. As a result, all spouses in the SSA Directory will also have a unique GIN number, allowing each spouse eligible for a Med Track to have her (or his) own separate medical record with International SOS.

    SSA Directory
    Each of the above projects relies on one additional and very important project, the migration of the SSA Directory to the Schlumberger Corporate Directory. Moving the SSA Directory under the Schlumberger technical umbrella will enable spouse members to have access to resources never before available, such as individual medical records for mobile dependents, access to Schlumberger Country Risk information, and critical Health and Safety information on Schlumberger’s Health Hub. The SSA Directory project is now underway, and we hope you will help by ensuring that your own information is up to date on the SSA Directory.
    I am ready to update my Directory information now! (NOTE: Use your email password to access your record.)
    I need help to update my information...

    Best regards,
    Tracey McTague
    SSA Program Manager

    UPDATE CONTENT Last Updated: 22-Nov-2007

    Termination Policy ID: 11277
    Spouse accounts will be deleted within three days if:
    • Employment terminated with Schlumberger
    • Change of employment status with Schlumberger, i.e, employee to contractor
    • Retirement of employee
    • When a Schlumberger employee retires, the associated spouse account will be expired. Spouse may opt to obtain an email account from an ISP in order to continue communication with the SSA group
    • Death of employee or spouse (account may be extended for six months, at request of Personnel)
    • Change of marital status (on request of employee)
    • Violation of Spouse Internet Access Agreement or Electronic Communication Policy
    • After 6 months of inactivity
    • At the request of Schlumberger

    Schlumberger reserves the right to terminate any spouse account without prior notice.

    UPDATE CONTENT Last Updated: 21-Jul-2003

    Worldwide Dialup - Global iPass for Schlumberger Spouses ID: 11790
    More information and signup
    Download the iPass dialer

    SpouseConnect has partnered with Worldwide Dialup to offer the spouses of Schlumberger Employees a global dialup solution with iPass. The same offer applies to Schlumberger Retirees.

    Worldwide Dialup provides the iPass service, global Internet roaming that connects you to the Internet – with local connectivity – from more than 19,000 access points in over 140 countries.

    Worldwide Dialup will waive the $20 setup fee for Schlumberger spouses and retirees. In addition, the monthly maintenance fee, which is only charged in months when there is no roaming activity on the account, has been reduced from $2.50 to $1.50 per user. If you choose to participate in the service, your credit card will be verified (via authorization to the card for $1.00US - one US dollar), and you will be responsible for the Worldwide Dialup fees and usage charges.

    Below is a sample of the per-hour usage charges, which are posted on the Worldwide Dialup site.
    Lookup rates in my city ...
    City
    Usage price per hour
    US-Canada
    $2.81
    Bermuda
    $10.53
    London
    $7.02
    Paris
    $7.02
    Jakarta
    $7.02
    Caracas
    $7.02
    Port Harcourt
    $15.45

    Worldwide Dialup offers 24x7 technical support for iPass dialup. If you need help you can talk to a person!

    Supported platforms:

    Windows
    Windows 95 OSR (original release) with Dial Up Networking 1.2b or higher
    Windows 95 OSR-1, 2, 2.1, 2.5 (a.k.a. Win95 "Gold")
    Windows 98 OSR (with or without Service Pack 1) and Second Edition
    WinNT Workstation 4.0 and Server 4.0 with Service Pack 3 or later
    Windows 2000
    Windows ME
    Windows XP Home or Professional Edition

    Macintosh
    Mac OS 8.8, 9.0, 9.1, and OS X

    PDAs
    Palm
    Windows-CE
    Pocket PC 2002


    DISCLAIMER
    The iPass service available through Worldwide Dialup is a separate service from SpouseConnect. Schlumberger has no affiliation with Worldwide Dialup, and this service is offered to the spouses of Schlumberger, and Schlumberger Retirees, as a courtesy referral only. All iPass technical support questions, billing questions and/or disputes regarding the Worldwide Dialup/iPass service should be directed to the Worldwide Dialup company. You may use the support contacts listed on the Worldwide Dialup website, or contact Paul Holzmann.

    UPDATE CONTENT Last Updated: 14-May-2007



    SSA Directory
    Update My Directory Record
    Check Mail







    Schlumberger Spouses Association - An informal organization...with an important role
    SSA account holders are required to abide by the Schlumberger
    Electronic Communications Guidelines and Internet Access Agreement for spouses.
    SSA Disclaimer - This disclaimer applies to all the information held on the SSA web site, and the associated SSA chapter sites and pages.
    © 2000 - 2007 Schlumberger Limited. All rights reserved.