Schlumberger Spouses Association

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SSAfara.Net: SSAfara.Net: Support: Frequently asked questions

FAQ Manager - e-Mail FAQs

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Upgrade and Migration Projects Overview: Email Project Overview; Directory Project Overview; Website Project Overview; Schlumberger Gateway; Spouse GINs Project Overview; Support
Email: Emails from ssafara.net sent using email programs (rather than Browser eMail) are not getting to their destination.; I have recently upgraded to Eudora 7.1 and the code for the Paid Mode does not work anymore. I was told when I upgraded that I needed a new Paid mode code. Please advise where I can get this.; New Mail Settings; How do I get my old mail?; Who is eligible for an email account on ssafara.net?; What is the size limitation for attachments?; How do I change my email password?; I can't send mail. Error is, 'Could not connect to "ssa.mail.slb.com" Cause: host is unreachable.'; I can't send mail. Error is 'Relay not Allowed.'; I am getting too much SPAM. Can you stop it?; Someone is using my email address to send SPAM. Can you stop it?; I have had many viruses sent to my SSA email account. What can you do about it?; How do I configure Eudora to check my email?; How do I configure Outlook to check my mail?; How do I check my email from a Web browser ?; How do I forward my ssafara.net email to another account?; How do I upgrade Eudora?; I’m confused and really need help. Who can help me?
Directory: What is the SSA Directory?; Is the SSA Directory being added to the Schlumberger Corporate Directory?; Why do I need an SSA Directory Record?; Who is in the SSA Directory?; How is my personal information added and updated?; Is the directory the same thing as the email server?; How important is it that I keep my SSA Directory information up-to-date?; How do I update my SSA Directory record?; I already have an email account and don’t want an SSA email account. Can I still be included in the SSA Directory?; Can I add an HTML link to my record?; Directory Experts - How to find help; Where can I find information about passwords?
Creating a Secure Password: What is considered a secure Schlumberger password?; How do I change my current email password?; Where can I find help in creating a secure password?; Is there a way to test the security level of my password?; What will be my password once the SSA Directory is moved?; Why was I warned about a password change?; Password expiration; Password status; Password locking
Remodeled Website Project: What is it?; How will I access the members only areas of the new website?; When is the new website going to be available?
Web Pages: How do I post new information to the SSA website?; I can log in to check my e-mails but I cannot view private areas of the website or the SSA Directory.; When I submit a support request on the web pages, I get an error, "DBMan encountered an internal error. Please enable debugging to view."; Who can view the Web pages on SSAfara.net?; Our chapter would like to create a custom website. Is this acceptable?; I posted information from the form, but don’t see it yet on the site. What’s wrong?; Can we post documents and pictures to the site?; We would like to put our Chapter's newsletter on the web site. Where should it be posted at?; Where can I find more information?
McAfee Antivirus for Home Use: How do I get McAfee for my home computer?; How do I renew McAfee?; Can I install McAfee on more than one computer in my home?
Dialup: Who is eligible for a Schlumberger dialup account?; What is a “Remote Location”?; How about if I just use my husband's/wife's Schlumberger dialup account to check my mail?; I don't qualify for a dialup account, but I really need to contact a Schlumberger employee or obtain other information from the Corporate Directory. What should I do?; Which password should I use for my Schlumberger dialup account?; I'm confused. Who can help?
SSA Family Health and Safety Passports: Will my SSA Family Health and Safety passport replace my legal passport?; Who is eligible to have this passport?; Will I have one passport for me and one for each of my children?; How can I get one?; Do I have to take the passport to my family’s doctor to include all the vaccinations and medical information?; What is the procedure to record all the Health and Safety training?; Is Schlumberger QHSE required to provide training for Spouses?; What can I do to receive Health and Safety training for spouses?; All the passports my chapter received were distributed and we now need more, how can I order them?; Are there some specific recommendations when placing an additional order?; I would like to share my comments about the passports, where can I do it?; I still have some questions about the passports, who should I contact to?
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	Schlumberger Spouses Association - An informal organization...with an important role

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