Schlumberger Spouses Association

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SSAfara.Net: SSAfara.Net: Support: Frequently asked questions

FAQ - Frequently asked questions

F.A.Q: Web Pages

1. How do I post new information to the SSA website?

2. I can log in to check my e-mails but I cannot view private areas of the website or the SSA Directory.

3. When I submit a support request on the web pages, I get an error, "DBMan encountered an internal error. Please enable debugging to view."

4. Who can view the Web pages on SSAfara.net?

5. Our chapter would like to create a custom website. Is this acceptable?

6. I posted information from the form, but don’t see it yet on the site. What’s wrong?

7. Can we post documents and pictures to the site?

8. We would like to put our Chapter's newsletter on the web site. Where should it be posted at?

9. Where can I find more information?

1. How do I post new information to the SSA website? - Top

All posting is currently suspended until the web migration project is completed. - Updated: May 28, 2008

2. I can log in to check my e-mails but I cannot view private areas of the website or the SSA Directory. - Top

Spouses have two passwords.

Email/Profile - use to read your email or update your own directory profile.

Web - use to read any content information on the website, including viewing other members' directory information.

You can create your own web password from the Get New Web Password page.

Your web password will be sent to you by email. Once you receive it, you may change the password from the Change Web Password page.

After the SSA Web project upgrade and migration is completed, you will have only one password for Email, Directory, and the SSA website.
- Updated: May 28, 2008

3. When I submit a support request on the web pages, I get an error, "DBMan encountered an internal error. Please enable debugging to view." - Top

This error signifies a problem with Sendmail on the Webserver, which would affect any forms on the SSAfara.net web site. Please report the issue by sending an email to ssa-support@slb.com - Updated: February 22, 2007

4. Who can view the Web pages on SSAfara.net? - Top

The general public can view information on the public SSAfara.net website. There is a private (member's only) area for SSA Chapters to post information requiring a password. For example, the SSA Directory is in the member area. All spouses who have a record in the SSA Directory can view the member's only area. - Updated: February 22, 2007

5. Our chapter would like to create a custom website. Is this acceptable? - Top

The only acceptable custom website area for SSA chapters is located in the private area on www.SSAfara.net. Schlumberger provides SSA with this secure web portal. - Updated: February 22, 2007

6. I posted information from the form, but don’t see it yet on the site. What’s wrong? - Top

SSA has a team of Area Coordinators and Content Editors who review and validate the submitted contents. Once validated, the content is updated and posted live to the site. Please remember these are volunteers who do this in as timely a fashion as possible. - Updated: February 22, 2007

7. Can we post documents and pictures to the site? - Top

Yes. The private chapter areas allow for posting documents and photos. See Website Posting for more information and how-to's. - Updated: February 22, 2007

8. We would like to put our Chapter's newsletter on the web site. Where should it be posted at? - Top

Newsletters can be posted at the local chapter level. Each chapter is provided with a private website area for posting documents. Downloadable versions of the newsletters should be posted in either doc or pdf format.
- Updated: February 22, 2007

9. Where can I find more information? - Top

SSA Web: www.ssafara.net

SSA Website Posting: www.ssafara.net/websiteposting

Support requests: ssa-support@slb.com

- Updated: May 28, 2008

[e-Mail me the FAQs] - [Search our FAQs] - [Question Not Answered?]
: 1. How do I post new information to the SSA website?; 2. I can log in to check my e-mails but I cannot view private areas of the website or the SSA Directory.; 3. When I submit a support request on the web pages, I get an error, "DBMan encountered an internal error. Please enable debugging to view."; 4. Who can view the Web pages on SSAfara.net?; 5. Our chapter would like to create a custom website. Is this acceptable?; 6. I posted information from the form, but don’t see it yet on the site. What’s wrong?; 7. Can we post documents and pictures to the site?; 8. We would like to put our Chapter's newsletter on the web site. Where should it be posted at?; 9. Where can I find more information?

1. How do I post new information to the SSA website? - Top: All posting is currently suspended until the web migration project is completed. - Updated: May 28, 2008

2. I can log in to check my e-mails but I cannot view private areas of the website or the SSA Directory. - Top: Spouses have two passwords.

Email/Profile - use to read your email or update your own directory profile.

Web - use to read any content information on the website, including viewing other members' directory information.

You can create your own web password from the Get New Web Password page.

Your web password will be sent to you by email. Once you receive it, you may change the password from the Change Web Password page.

After the SSA Web project upgrade and migration is completed, you will have only one password for Email, Directory, and the SSA website.
- Updated: May 28, 2008

3. When I submit a support request on the web pages, I get an error, "DBMan encountered an internal error. Please enable debugging to view." - Top: This error signifies a problem with Sendmail on the Webserver, which would affect any forms on the SSAfara.net web site. Please report the issue by sending an email to ssa-support@slb.com - Updated: February 22, 2007

4. Who can view the Web pages on SSAfara.net? - Top: The general public can view information on the public SSAfara.net website. There is a private (member's only) area for SSA Chapters to post information requiring a password. For example, the SSA Directory is in the member area. All spouses who have a record in the SSA Directory can view the member's only area. - Updated: February 22, 2007

5. Our chapter would like to create a custom website. Is this acceptable? - Top: The only acceptable custom website area for SSA chapters is located in the private area on www.SSAfara.net. Schlumberger provides SSA with this secure web portal. - Updated: February 22, 2007

6. I posted information from the form, but don’t see it yet on the site. What’s wrong? - Top: SSA has a team of Area Coordinators and Content Editors who review and validate the submitted contents. Once validated, the content is updated and posted live to the site. Please remember these are volunteers who do this in as timely a fashion as possible. - Updated: February 22, 2007

7. Can we post documents and pictures to the site? - Top: Yes. The private chapter areas allow for posting documents and photos. See Website Posting for more information and how-to's. - Updated: February 22, 2007

8. We would like to put our Chapter's newsletter on the web site. Where should it be posted at? - Top: Newsletters can be posted at the local chapter level. Each chapter is provided with a private website area for posting documents. Downloadable versions of the newsletters should be posted in either doc or pdf format.
- Updated: February 22, 2007

9. Where can I find more information? - Top: SSA Web: www.ssafara.net

SSA Website Posting: www.ssafara.net/websiteposting

Support requests: ssa-support@slb.com

- Updated: May 28, 2008

	Schlumberger Spouses Association - An informal organization...with an important role

SSA account holders are required to abide by the Schlumberger
Electronic Communications Policy and Internet Access Agreement for spouses
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